Many of our customers have specific questions about our professional cleaning services and how they work prior to booking. Here are just a few of the frequently asked questions we hear at Swiff and Span Cleaning Co.
Simply visit the booking page to request your immediate quote/booking and as you provide information about your home, schedule, and needed service your quote will dynamically adjust. You can find it here: https://swiffandspan.com/booking-form/
Our hours of operation are 7:00am to 8:30pm Monday through Friday. And 8:00am to 8:00pm Saturday & Sunday
Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.
Cleaning supplies are included aside from a vacuum and/or large pieces of equipment.
If for some reason you would like us to use the cleaning products you own personally, please let us know beforehand and we are happy to work with them, assuming they are up to the standard health/safety protocol we stand behind
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
we don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by putting the information in your customer dashboard.
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your home working, rounded-up to the nearest 15 minute increment.
No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or pre-determined number of appointments.
We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting https://swiffandspan.com/our-services/
Our 5 Star Standard Cleaning Service Includes:
Bathrooms: Cobwebs removed, dusting, floors cleaned, toilets cleaned, mirrors / chrome fixtures cleaned, shower doors cleaned, tile walls, bathtub / showers cleaned
Sleeping Areas: Surfaces hand wiped, floors cleaned, general dusting, cobwebs removed, doors and door frames spot cleaned
Living Areas: Surfaces hand wiped, cobwebs removed, doors and door frames spot cleaned, general dusting, floors cleaned
Kitchen: Countertops cleaned, outside of range hood cleaned, top and front of range cleaned, drip pans / glass top surfaces wiped, sinks cleaned and chrome shined, fronts of all appliances cleaned, general dusting, cobwebs removed, microwave wiped out, doors and door frames spot cleaned .
Depending on the size of the home, the service needed to be done we will send anywhere from 1-3 housekeepers to clean your home.
Our Deep Clean Service Includes:
Bathrooms: Cobwebs removed, dusting, floors cleaned, toilets cleaned, mirrors / chrome fixtures cleaned, shower doors cleaned, tile walls, bathtub / showers cleaned
Sleeping Areas: Surfaces hand wiped, floors cleaned, general dusting, cobwebs removed, doors and door frames spot cleaned
Living Areas: Surfaces hand wiped, cobwebs removed, doors and door frames spot cleaned, general dusting, floors cleaned
Kitchen: Countertops cleaned, outside of range hood cleaned, top and front of range cleaned, drip pans / glass top surfaces wiped, sinks cleaned and chrome shined, fronts of all appliances cleaned, general dusting, cobwebs removed, microwave wiped out, doors and door frames spot cleaned
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Deluxe Deep Clean Bonuses: Our Deluxe Deep Cleaning includes all services provided within the Standard Clean, with extra care and attention to detail. Additionally, we will include: the dusting of baseboards, blinds, AC vents, and thorough wipe down of light switches and power outletsOur Move In/Move Out Cleaning Service Includes:
Bathrooms: Cobwebs removed, dusting, floors cleaned, toilets cleaned, mirrors / chrome fixtures cleaned, shower doors cleaned, tile walls, bathtub / showers cleaned
Sleeping Areas: Surfaces hand wiped, floors cleaned, general dusting, cobwebs removed, doors and door frames spot cleaned
Living Areas: Surfaces hand wiped, cobwebs removed, doors and door frames spot cleaned, general dusting, floors cleaned
Kitchen: Countertops cleaned, outside of range hood cleaned, top and front of range cleaned, drip pans / glass top surfaces wiped, sinks cleaned and chrome shined, fronts of all appliances cleaned, general dusting, cobwebs removed, microwave wiped out, doors and door frames spot cleaned
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Move In/Move Out Bonus Components Our Move In/Move Out cleaning includes all services provided within the Standard & Deluxe Deep Clean on top of sanitizing all major surfaces, such as: Toilets, Sinks, Shower stalls, and Countertops. In addition, we will wipe out all cabinets, drawers and handwashing of the baseboards!Our Rental/Airbnb Cleaning Service Includes:
Bathrooms: Cobwebs removed, dusting, floors cleaned, toilets cleaned, mirrors / chrome fixtures cleaned, shower doors cleaned, tile walls, bathtub / showers cleaned
Sleeping Areas: Surfaces hand wiped, floors cleaned, general dusting, cobwebs removed, doors and door frames spot cleaned
Living Areas: Surfaces hand wiped, cobwebs removed, doors and door frames spot cleaned, general dusting, floors cleaned
Kitchen: Countertops cleaned, outside of range hood cleaned, top and front of range cleaned, drip pans / glass top surfaces wiped, sinks cleaned and chrome shined, fronts of all appliances cleaned, general dusting, cobwebs removed, microwave wiped out, doors and door frames spot cleaned .
Additionally, we offer incentive based pricing for multiple units, as well as flexible service add-on's
