Swiff & Span Cleaning Co. ("Swiff & Span," "we," "us") respects your privacy. This policy explains what we collect, how we use it, and your choices.

Information We Collect

We collect information you submit through our website forms (name, email address, phone number, and details about your facility or cleaning needs) and standard technical data (IP address, cookies).

Text Messaging (SMS)

When you opt in to receive text messages from Swiff & Span Cleaning Co., we collect your name and mobile phone number. We use this information solely to send appointment reminders, booking and ATP walkthrough confirmations, scheduling updates, inbound‑inquiry follow‑ups, and — only if you separately opt in to marketing — promotional offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information or mobile opt‑in data to anyone.

How We Use Your Information

To respond to inquiries, schedule and confirm services, send the messages described above, and improve our services.

Opting Out of Text Messages

You can opt out of text messages at any time by replying STOP. For help, reply HELP or email erik@swiffandspan.com.

Data Security & Retention

We use reasonable safeguards to protect your information and retain it only as long as needed to provide our services or as required by law.

Contact

Questions about this policy? Contact Swiff & Span Cleaning Co. at erik@swiffandspan.com or (614) 758‑7726, 165 Miami Ave, Columbus, OH 43203.

Privacy Policy